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Frequently Asked Questions

the Good Karma Guys

FOR  JUNK  REMOVAL

  • Do you take TVs?                       

  • Absolutely, extra fees may apply due to weight, type or difficulty of removing television.

  • ​Why does junk removal seem expensive?

  • Many things can influence the price of junk removal.  We are a full service company, we have insurance, taxes, dump fees, labor, maintenance, and office expenses which must be factored into every removal project.  When you think of everything you need to complete a project, you can see that we provide a valuable service as we are normally able to complete jobs faster than most individuals and that saves you time.  

  • What would be considered an abnormal pick up?  

  • Abnormal pick ups are when we have to disassemble items on location in order to remove them.  

 

  • Do you have a minimum amount for pick up?

  • Our minimum charge is $95.00, this normally covers one large item or a few smaller items.​

  • What if we need you after business hours?

  • We can arrive at anytime you would like us there, anything before 7am or after 7pm will incur a $100.00 fee.

  • Where does my stuff go?

  • We try to recycle everything we can as we would like to leave the earth a better place for our children.  Some items if in good condition will be donated.  Anything that cannot be recycled or reused will go to a state approved landfill or transfer station.

  • I think we gave you something we shouldn't have, can I have it back?

  • Absolutely, if we still have it.  Many items will go straight to a landfill or donation center.  If item is in excellent condition it may have been saved for resell, if you have a very good description of the item, we will try.

  • Will item removal disrupt my day?

  • No, we make every effort to be in and out fast and professional.  In most cases, our pick ups last about 30 minutes.  Once you have directed us to your unwanted items, our associates will waste no time in getting them out of your way.  

FOR ELECTRONICS RECYCLING

  • Do you take TVs?                       

  • We will take LCD, LED, or Plasma TVs.  Cathode Ray Tube or C.R.T. televisions contain toxic leaded glass, it is for this reason we charge $35.00 for every one we must dispose of.  These items are now considered a hazardous material.

  • What if I forgot to remove my data?

  • We take data security very serious, all items that may contain data are immediately destroyed.  Even though we take every measure to prevent any type of data theft, it is still better to have your items professionally wiped before leaving your office just for your own peace of mind.

  • How much do you charge to pick up our old computers?

  • If you only have a couple of computers or laptops, there is no charge as we can fit you in to our daily schedule.  If however, you have many items or its only printers or low value items you are getting rid of, there will be a fee.  All fees can be discussed with the owner by calling Mike at 614-800-0039 anytime between 9am and 11pm.

  • What would be considered an abnormal pick up?  

  • Abnormal pick ups are when we have to disassemble items on location in order to remove them.  

 

  • Do you have a minimum amount for pick up?

  • No, we can and will pick up one item or a thousand, fees may apply.

  • What if I only have a copier?

  • We can pick it up, there is a removal fee.

  • What if we need you after business hours?

  • We can arrive at anytime you would like us there, anything before 7am or after 7pm will incur a $100.00 fee.

  • Do you also recycle plastic and cardboard?

  • Yes, we recycle everything we can.  There is a fee for removing and recycling these items.

  • I think we gave you something we shouldn't have, can I have it back?

  • Absolutely, if we still have it.  If the item is a cell phone or hard drive, it will already have been disassembled but most items remain untouched for 48 hours.  If we still have it, and you can give a good description of the item, we will be more than happy to return it to you.  After 48 hours, items are sorted and disassembled.

  • Will item removal disrupt our business?

  • No, we make every effort to be in and out fast and professional.  In most cases, our pick ups last about 5 or 10 minutes.  Once you have directed us to your unwanted items, our associates will waste no time in getting them out of your way.